Your fitness tracker, such as Apple Health or Garmin, your physical activities to Myles Wellbeing which we then convert into Smyles.
We use the Myles Wellbeing app internally at Myles and we know just how frustrating it is when the activity you've put so much effort into doesn't show up in the app.
If you're missing activities, 99.5% of the time this is because your fitness tracker hasn't sent your activities to us yet. It can take up to 24 hours for your tracker to send us your activities, so you may need to check back the following day.
If you're still facing issues, please do contact our live chat and we'll get it resolved as quickly as possible for you.